Orders will ship 4-5 business days after purchase. Once the order has been shipped, you’ll receive a notification with the tracking information, and I’ll keep you updated with delivery status.  The piece will be wrapped and packaged with special care and materials assuring the safe delivery of the piece. However I cannot assume responsibility of any damage or delay the package might get in transit.

I gladly accept returns on any unused items, within 7 days of purchase. However commissioned work and discount pieces do not qualify for returns, those are final sales. Shipping fees for returns are the responsibility of the customer, once return is complete we will issue a refund for the cost of the product. But please email me first and let me know what the reason for the return was and perhaps we can make something work out.

Please handle with care and avoid manipulating the fabrics and materials. Stay away from moisture, dusty environments and rough surfaces that could potentially damage the piece. To clean any dust build-up, lightly brush it off using a feather-duster. If you have any additional questions regarding the piece or need further assistance maintaining it let me know!